:When it comes to purchasing something, online, the security question towers above everything else. We do not take our store’s overall cyber security and particularly the billing process security lightly. We can assure you that all of your shopping here will be a fun and safe experience, enhanced by the all of the factors listed below.
SSL CertificateIf the website has an SLL certificate, this means that the owners care about your shopping experience being secure, safe and sound and want to make sure that all the data (including financial) that you enter on our website will be securely encrypted! Get-Kit has a SSL certificate in place.
Returns Refund PolicyThank you for your purchase from get-kit.com. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for A FULL REFUND, store credit, or an exchange TO THE SAME VALUE OF PURCHASE. PLEASE NOTE ANY ADD ONS APPLIED TO ANY PRODUCTS SELECTED CANNOT BE RETURNED AS EMBELISHMENTS CANNOT BE REMOVED FROM APPAREL. OUR PRE APPROVAL FOR AD ONS IS AN OPTION IN OUR CART AREA WHERE APPLICABLE FOR THIS SERVICE. RETURNS All returns must be postmarked within 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, [please email customer service at [SALES@GET-KIT.COM] OR SIMPLY FILL OUT YOUR DETAILS AT https://www.get-kit.com/sales/guest/form/ place the item securely in its original packaging and [include your proof of purchase / the return form provided / other], and mail your return to the following address: DOGA CORPORATION PTY. LTD. T/A GET-KIT Attn: Returns UNIT 27 56-68 EUCUMBENE DRIVE RAVENHALL, VICTORIA, AUSTRALIA 3023 Return shipping charges will be paid BY YOU THE CUSTOMER. / Please note, you will be responsible for all return shipping, We strongly recommend that you use a trackable method to mail your return. REFUNDS After receiving your return and inspecting the condition of your item, we will process your [return] or [exchange]. Please allow at least 4 days from the receipt of your item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. EXCEPTIONS The following items cannot be [returned] or [exchanged]:
- ● ANY PRODUCT THAT HAS ADD ONS APPLIED PRINT/EMBROIDERY
- ● ANY DISCOUNTED AND DISCONTINUED ITEMS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. thankyou.
PayPal and PayPal x 4 Pay in 4 easy stepsPayPal is easy to use – it's very a straightforward way to send money to friends and family. Paying with PayPal gives you an extra level of security and fraud prevention. ... PayPal encrypts your bank or credit card information, keeping that information safe. PayPal Pay in 4 allows you to pay for your purchase in 4 interest-free instalments. Your first instalment is due at the time you make your purchase. The next 3 instalments are due every 2 weeks after your first instalment...
24/7 Customer Support via emailAlso, it is comforting to know that should you experience any kind of technical bump in the road during the checkout process, you can always address our customer support department with your billing questions! Please send them your invoice number in subject line when addressing an billing issue.